Applied Science in Business - Travel Agency Operations

Online Travel Agency Operations Courses

TA200 - Becoming a Travel Professional
6 Credit Hours
This course focuses on what it takes to become a travel professional in the travel and tourism industry. You will gain knowledge of industry terminology, popular tourist destinations, rules and regulations, professional certifications, and organizations.

TA201 - Sales and Marketing
6 Credit Hours
This course provides you with a solid knowledge of effective sales and marketing techniques. You will learn skills needed to provide efficient and professional customer service with emphasis placed on the sales cycle, telephone skills and effective problem solving. This course will fulfill two Certified Travel Associate (CTA) core courses and two elective courses toward certification.

TA202 - Computer Technology
6 Credit Hours
This course focuses on the automated computer system of the travel industry. This includes the formation of passenger name records, as well as detailing the policies and procedures of the airline, car rental and hotel industries. This course will fulfill one Certified Travel Associate (CTA) core course.

TA203 - Air Travel/Agency Operations
6 Credit Hours
This course provides an overview of procedures, policies, routings and fares for domestic and international air travel in relationship between the airlines and travel agencies. You will gain knowledge of the history, business, economics and trends of the travel industry. This course will fulfill two Certified Travel Associate (CTA) core courses toward certification.

TA204 - TRAMS Client and Back Office Systems
6 Credit Hours
This course provides you with the knowledge of TRAMS ClientBase and TRAMS Back Office. You will gain an understanding of organizing and servicing clients effectively with the ClientBase tool. You will also learn skills to work with TBO profiles, payments, invoicing, ARC/BSP reconciliation and General Ledger.

TA205 - Tour Development
6 Credit Hours
This course provides an overview of planning domestic and foreign itineraries, including how to get started, which resources to use, and basic guidelines to follow when planning worldwide itineraries. Travel professionals are called upon to plan creative and stimulating itineraries for their clients. You will learn how to develop itineraries that are logical, interesting and sequential, planning all of the elements of a trip: transportation, accommodations, sightseeing, visits to attractions and meals. You will also gain knowledge in selling escorted and all-inclusive vacations. This course will fulfill two Certified Travel Associate (CTA) core courses and two elective courses toward certification.

TA206 - Selling Cruises
6 Credit Hours
This course introduces you to the cruise line industry with the emphasis on the sales of cruises. The focus will be on important geographical areas of cruising, the history of cruising, the cruise experience and understanding all aspects of the cruise industry.

TA207 - E-Commerce and Information Technology in Tourism
6 Credit Hours
This course will introduce the e-commerce of the travel industry. You will focus on understanding the impact the Internet has on the travel industry. You will also focus on expanding your database of travel and tourism industry-specific web sites.

Enroll now and take your first step to earning a degree from Bryan College Online.

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